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OCR: Site Visits Avoided Site 1 2 3 4 5 6 7 9 Average # Tech visits under Win 3.1 568 1368 6600 400 1360 22.50 1540 315 26 1603 # Tech visit with Windows NTW 273 598 594 32 95 720 862 145 10 529 # Saved tech visits 295 670 6006 368 1265 1530 678 170 16 1222 % Reduction in visits 529% 495% 91% 93% 68% 44% 54% 60% 674%